※This English version is a reference translation of the original Korean policy. In the event of discrepancy, the Korean version shall prevail.
Collection and Use of Personal Information
1.
The Company may collect and use personal information including text, images, and voice data.
Details of collected information and retention periods are described below.
2.
Personal information is processed and retained within the legally required period or the period consented to by the data subject.
3.
Where required by applicable laws, resident identification numbers or bank account information may be collected after prior notice.
4.
Sensitive information (such as race, political opinions, criminal records, or health data) is not collected unless required by law or with explicit consent.
■ Information Collected During Service Use
1. Registration (General & Creator Members)
Purpose
•
Account management
•
Service provision
•
Fraud prevention
•
Duplicate registration check
•
Service notifications
Required
•
Email address
•
Password
•
Nickname
•
Legal name
•
Date of birth
Optional
•
Marketing consent information
Retention
•
Deleted upon account termination
•
Fraud prevention identifiers retained for up to 1 year (hashed)
2. Orders and Payments
Payment information is processed by authorized third-party payment processors.
The Company does not directly store full credit card numbers.
Purpose
•
Order processing
•
Dispute resolution
•
Fraud prevention
Retention
•
Up to 5 years as required by e-commerce laws
3. Messaging & Customer Support
Collected
•
Message logs
•
Call recordings (if applicable)
Retention
•
Messages: 3 years
•
Recordings: 1 month
4. Marketing
Optional
•
Name
•
Email
•
Phone number
•
Service usage history
Retention
•
Until consent withdrawal or account deletion
■ Retention Policy
Personal information is destroyed without delay once the purpose is achieved.
However, certain records may be retained:
Internal Policy
Item | Purpose | Period |
Fraud records | Fraud prevention | 1 year |
Legal Requirements
Record | Retention Period |
Contract/withdrawal records | 5 years |
Payment records | 5 years |
Complaint records | 3 years |
Advertising records | 6 months |
Log records | 3 months |
Refusal of Consent
Refusal to consent to required information may result in limitations on service use.